Legal
Terms and Conditions
Effective from April 2021
NVisionBD is one of the best IPTV service providers in Bangladesh. We provide high-quality IPTV service. After getting our service you need to maintain these rules.
Device limit
You must use only the devices that have been connected to your account. If you use more than the allowed devices, your account will be closed. In that case you must inform us.
No refund after activation
Once the package has been activated and confirmation has been sent to you, it is no longer possible to exchange or refund it.
No upgrade or downgrade after activation
Once the package has been activated, it is not possible to upgrade or downgrade to another package during the active period. However, you may purchase another package separately — in that case both packages will remain active at the same time.
Keep credentials private
You will never share your username and password with anyone. If you share them, your account will be closed.
Personal use only
Your subscription is for personal, non-commercial use only. Reselling, redistributing streams, public display, or sharing access with others is strictly prohibited and may result in immediate account termination without refund.
Internet & speed requirements
A stable internet connection is required. Lower packages (such as Starter) need less bandwidth, while higher packages need a stronger and more stable connection for smooth HD streaming. Buffering, freezing, or quality issues caused by your ISP, Wi-Fi, or device are outside NVisionBD’s control.
One connection policy
Do not use the same account on multiple networks or locations at the same time beyond your plan allowance. Simultaneous multi-IP or multi-location abuse may trigger automatic suspension.
Channel lineup may change
Channel lists, categories, and catch-up or VOD availability may change without prior notice due to provider, rights, or technical reasons. Package pricing is for access to the service, not a fixed permanent channel list.
Movies, series & copyright content
Movies, series, and other on-demand titles are copyrighted content. For this reason, source servers may occasionally be restricted, blocked, or otherwise compromised. When that happens, the availability and stability of such content can be reduced for a period of time. Temporary gaps, missing titles, or unstable playback of VOD content do not qualify for a refund or free extension.
Service availability
We aim for continuous 24/7 service, but occasional maintenance, server updates, or upstream outages may cause temporary interruption. Scheduled or emergency downtime does not qualify for a refund or free extension unless we announce otherwise.
Trial connections
Trial access is limited, one per user/device where applicable, and is provided only to evaluate service quality. Abuse of trials (multiple requests, fake details) may lead to permanent refusal of service.
Supported apps & devices
NVisionBD works with listed compatible apps and devices (M3U / Xtream Codes and supported players). We are not responsible for third-party app bugs, store removals, or devices that fail to meet app requirements.
Payment & activation
Service is activated after successful payment confirmation. Activation details are sent via email and/or WhatsApp. Delays caused by incomplete forms, wrong contact info, or payment gateway issues are the customer’s responsibility to resolve with support.
Renewal & expiry
Your subscription ends on the expiry date unless renewed in time. After expiry, access may stop without notice. Renewing late does not automatically restore any previous unused days.
Lawful use
You must use the service in accordance with applicable laws in your country. NVisionBD is not responsible for how you use the content or for any legal issues arising from your viewing location or local regulations.
Account suspension
We reserve the right to suspend or terminate accounts involved in sharing, abuse, chargebacks, harassment of support staff, or any breach of these Terms, without refund for the remaining period.
We will endeavor to provide you with notice about major changes to the Terms or NVisionBD and other changes (via email to the address on your account), but we make no guarantees. Other changes could be, without limitation, changes to payment policies, security patches, added or removed functionality, and other enhancements or restrictions to NVisionBD Service. Your use of NVisionBD Service after the Terms have changed constitutes your acceptance of the Terms as changed. You may reject changes to the Terms by terminating your subscription in accordance with the "Cancellation and Termination" section of these Terms of Service. NVisionBD shall not be liable to you or to any third party for any change to NVisionBD's IPTV.
Please use NVisionBD IPTV responsibly and in compliance with these Terms. If you don't, we reserve the right to terminate your subscription in accordance with the "Cancellation and Termination" section of these Terms of Service.